Frequently asked questions
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Getting Started
What exactly is Kibu?
A family app where parents assign missions (chores, prayers, homework, routines) and kids complete them to earn Kibu Coins and XP, which unlock real rewards a parent sets up.
How does a kid join the family?
A parent generates a QR code or a 6-character invite code from their device. The kid scans or enters it on their own device to join. It's the only way in, and it expires after 24 hours.
What ages is Kibu for?
Kids roughly 6 to 16. Missions and rewards can be targeted to an age range and gender when a parent creates them.
Billing & Plans
How does the free trial work?
No charge today. 7-day free trial, then auto-renews at selected plan price. Cancel anytime in settings.
Can I cancel anytime?
Yes, from Settings on the family owner's device, the same place the subscription was started.
What happens if I downgrade below my kid count?
Nobody gets deleted. You choose which kids stay active; the rest are archived and come back with everything intact the moment you upgrade again.
Who can manage billing?
Only the family owner. Subscription management is also locked behind a 4-digit PIN or Face ID, so kids can't reach it even on a shared device.
Safety & Privacy
How do kids add friends?
Only by typing someone's exact @username. There's no browsing and no suggested friends. If a parent turns on approval, every new friendship waits for a parent's yes first.
What data does Kibu collect on my kids?
Analytics are opt-in and asked for per child, separately from any third-party sharing. Kibu never sends a kid's name, photos, or messages, only what they tap and how the app performs.
Can my kid see or change the subscription?
No. Billing is locked behind a 4-digit PIN or Face ID that's separate from the kid's own PIN.
Devices & Accounts
Can multiple kids share one device?
Yes. Kibu has a full account picker built for shared tablets and family phones, with biometric-gated profile switching.
How many parents can be on one account?
Up to 3 parent or caregiver accounts on every plan, each set to Full Admin or View Only.
